Effective Date: 05-23-2025
Last Modified: August 2026
Privacy Policy
Thank you for visiting the Riverside Innovation Academy (RIA) website and reviewing our privacy policy. We follow this privacy policy in accordance with applicable law. You can visit our site anonymously. We collect no personal information about you when you visit our website unless you choose to provide that information to us.
Collection of Information
If you choose to send us an e-mail or transmit a completed online form that includes personal information, we collect your contact details and use that personal information to respond to your message and perform normal processing/enrollment functions of the school. The types of information that we collect include contact information that personally identifies you (such as a parent’s name, student’s name, postal address, email address, phone numbers, a student’s age and grade level) and anonymous information (information that does not identify a visitor and which cannot reasonably be used to identify an individual visitor, such as cookies, usage, viewing, technical, and device data when you visit our website). We do not sell personal information, student information, or mobile contact information. Information is disclosed only as described in this Privacy Policy, as required by law, or with appropriate authorization.
Cookies and Website Analytics
We may use cookies or similar technologies to improve website functionality, analyze website usage, and enhance user experience. Most web browsers allow users to manage cookie preferences through their browser settings. Any analytics information collected is used in aggregate form and is not used to identify individual visitors.
Do Not Track
We honor Do Not Track signals and do not track, plant cookies, or collect information when a Do Not Track browser mechanism is in place.
Disclosure of Your Information
We do not sell or rent your personal information. However, we may disclose your information under the following circumstances:
- To Educational Partners: We may share personal information with our charter authorizer, school districts, other public educational agencies, or authorized local charter schools when necessary to support student enrollment, transfers, educational services, compliance obligations, or other legitimate educational purposes permitted by law.
- To Service Providers: We may disclose information to trusted third-party service providers who assist us in operating our website, managing enrollment, or delivering educational services. These providers are contractually obligated to maintain the confidentiality and security of your information.
- To Comply with Legal Obligations: We may disclose your information if required to do so by law, regulation, subpoena, or court order.
- With Your Consent: We may share your information with third parties if you have given us explicit written permission to do so.
We take reasonable steps to ensure that any third parties with whom we share information uphold privacy and security standards consistent with our own.
Use of Your Information
We may collect personal information through forms, applications, or other interactions on our website. This information may include your name, contact details, and other relevant data necessary to provide educational services and support.
We may use the information we collect from you to:
- Respond to inquiries and provide requested services.
- Process enrollment applications and manage student records.
- Improve our website and services based on user feedback.
- Communicate important updates, including school events, deadlines, and policy changes.
- Send you SMS text messages related to enrollment, academic progress, school events, or other school-related communications. Message and data rates may apply. You may opt out of SMS communications at any time by replying “STOP” to any message.
Your information will not be sold or shared with third parties for marketing purposes. We take reasonable steps to protect your data and ensure it is used only for legitimate educational and administrative purposes.
Student Privacy (FERPA, COPPA, and SOPIPA)
We are committed to protecting student privacy and handling student information in accordance with applicable student privacy laws, including the Family Educational Rights and Privacy Act (FERPA), the Children’s Online Privacy Protection Act (COPPA), and the California Student Online Personal Information Protection Act (SOPIPA).
Student information is collected, used, maintained, and shared only for legitimate educational, administrative, safety, enrollment, operational, and legal purposes. We do not sell student personal information, use student information for targeted advertising, or create profiles of students for non-educational purposes.
When we use online educational tools or service providers, we require them to maintain appropriate safeguards to protect student information and to use such information only for authorized educational purposes. Schools retain control over student education records, and parents, guardians, and eligible students maintain rights regarding access to and correction of educational records as provided by law.
Where applicable, school-authorized consent may be provided for educational technology services used solely for educational purposes in accordance with COPPA and other applicable laws.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Data Retention and Deletion
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, maintain student records, resolve disputes, enforce agreements, and satisfy applicable state and federal record-retention requirements.
Student education records are retained in accordance with applicable federal and California laws governing educational records. Information submitted through enrollment inquiries, admissions forms, website contact forms, and other administrative processes may be retained for operational, compliance, and historical recordkeeping purposes.
When personal information is no longer required and applicable retention periods have expired, we will take reasonable measures to securely delete, destroy, anonymize, or de-identify such information consistent with our legal obligations and records management practices.
Upon termination of a contract with a third-party educational service provider, we may require the provider to return or securely delete student information as required by applicable law, contract terms, or school policy.
Changes to This Privacy Policy
From time to time, we may change this privacy policy to accommodate new technologies, changes in law or regulations, or for other purposes. We will provide notice to you on this privacy policy page of any material changes made to our privacy policy along with an updated “last modified” version.
Terms of Service
By accessing or using the RIA website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use the site.
- Use of the Site: You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site.
- Intellectual Property: All content on the Site, including text, graphics, logos, images, and software, is the property of RIA or its content suppliers and is protected by copyright and other intellectual property laws.
- User Content: You retain ownership of any content you submit to the Site, but you grant RIA a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute your content in connection with the Site.
- Third-Party Links: The Site may contain links to third-party websites or services that are not owned or controlled by RIA. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
- Limitation of Liability: To the fullest extent permitted by law, RIA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Site; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Site; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.
- SMS Text Messages: By providing your mobile number, you consent to receive communications from RIA, which may include SMS, email, voice calls, and other forms of communication. This includes SMS messages, notifications, and communications from RIA and affiliates related to the student’s educational progress and school events. Message frequency may vary, and standard message and data rates may apply for SMS. You can opt-out of receiving SMS text messages at any time by replying “STOP” to any message you receive from us. For help, reply “HELP” to any message you receive from us or contact our customer service. No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.
California Privacy Notice at Collection and Privacy Rights
California law requires us to inform California residents about the categories of personal information we collect and the purposes for which such information is used.
We may collect the following categories of personal information:
- Identifiers, such as names, postal addresses, email addresses, telephone numbers, student identification numbers, and online identifiers.
- Student and educational information, such as grade level, enrollment information, attendance records, academic records, and information submitted during the admissions or enrollment process.
- Internet or electronic network activity information, such as website usage information, device information, and analytics data.
- Communications and correspondence submitted to the school.
We collect this information for purposes including:
- Processing admissions and enrollment requests.
- Providing educational services.
- Maintaining student records.
- Communicating with students, parents, and guardians.
- Operating, securing, improving, and administering our website and school services.
- Fulfilling legal and regulatory obligations.
We do not sell personal information and do not share personal information for cross-context behavioral advertising.
Subject to applicable law and any exemptions available to educational institutions and student records, California residents may have rights to request access to, correction of, or deletion of certain personal information maintained by the school. Requests may be submitted using the contact information provided below. We will not discriminate against any individual for exercising any applicable privacy rights.
Contact Information
If you have any questions about what information we have collected about you, object to your information or likeness used in our website or want to change your personally identifiable information, please notify our school by e-mailing us at [email protected]. We will respond to your questions, remove from the website any objectionable information or likeness, or change your information as soon as possible.